Orientation FAQs

Orientation FAQs

We’ve created some FAQs to help you navigate the process of signing up and completing orientation.

Frequently Asked Questions


Online Orientation fulfills the university orientation requirement and must be completed.  Once you sign up through the Orientation Reservation System, you will gain access to your Online Orientation modules.  Online Orientation takes 1-2 hours to complete and can be done in multiple sittings. Once you complete the modules and pass the final quiz with a 90% or higher your Orientation Hold will be outdated the next business day.

Login to ASAP, navigate to the “Future Roadrunner” tab, click “Sign Up for Orientation” and follow the on-screen instructions, which includes paying your orientation fee. After signing up please review your orientation confirmation page.

Once you sign up through the Orientation Reservation System, you’ll find a green button that states, “Launch Online Orientation” on your confirmation page under the additional information area. By clicking on the green button, you’ll be able to access and complete Online Orientation. The program will consist of viewing 7 modules and passing a final quiz with a 90% or better.

Online Orientation takes about 1 to 2 hours to complete.

No, the program is designed to be completed at your own pace. You can access the Online Orientation at any time.

We highly recommend you complete Online Orientation as soon as possible since completing it will make you eligible to schedule your advising appointment and register for classes. Typically, orientation closes a week before the start of classes.

During your academic advising appointment, you will be advised on your first semester of classes along with an overview of how to register for classes.

Yes, you can complete Online Orientation before your Rowdy Ready requirements are complete.

Within 2 weeks after you complete your Online Orientation,  Academic Advising will email your UTSA email with instructions on how to schedule your advising appointment. If you are not contacted by Academic Advising, please email advising@utsa.edu.

  • Need to update or edit your orientation reservation? You can log back into your ASAP account and make edits as long as your Edit button is visible on your confirmation page. If you signed up for additional in-person experiences, you have up to one week prior to your program date to make any changes.
  • Missed the window to make any updates or edits to your orientation reservation? One week prior to your program date, the orientation sign up period will end and you will no longer be able to edit your reservation. Should your plans change or an emergency arise, please reach out to the orientation to discuss your options. orientation@utsa.edu

Please note: Your orientation fee payment is non-refundable, even if you no longer plan to attend UTSA. 

Yes! Visit our Family Orientation page to learn more.

For students who are military affiliated including active duty, veteran, guard/reserve and family members using their parent’s/spouse’s benefits, you can check out the Center for Military Affiliated Students and take advantage of the great resources they offer such as their getting started check-list and sign up for a benefits workshop today!