We’ve compiled some frequently asked questions to help you navigate the process of signing up and completing orientation.
Frequently Asked Questions
Login to ASAP, navigate to the “Future Roadrunner” tab, click “Sign Up for Orientation” and follow the on-screen instructions, which includes paying your orientation fee. After signing up please review your orientation confirmation page.
Once you sign up through the Orientation Reservation System, you’ll find a green button that states, “Launch Online Orientation” on your confirmation page under the additional information area. By clicking on the green button, you’ll be able to access and complete Online Orientation. The program will consist of viewing 7 modules and passing a final quiz with a 90% or better.
Online Orientation fulfills the university orientation requirement and must be completed. Once you sign up through the Orientation Reservation System, you will gain access to your Online Orientation modules. Online Orientation takes 1-2 hours to complete and can be done in multiple sittings. Once you complete the modules and pass the final quiz with a 90% or higher your Orientation Hold will be outdated the next business day. Completing Online Orientation also notifies Academic Advising that you are eligible to have your advising appointment scheduled.
Online Orientation takes about 1 to 2 hours to complete in one sitting.
No, the program is designed to be completed at your own pace. You can access the Online Orientation at any time.
We highly recommend you complete Online Orientation as soon as possible since completing it will make you eligible to schedule your advising appointment and register for classes. Typically, orientation closes a week before the start of classes.
Within two weeks of you completing your Online Orientation, your UTSA Academic Advisor will reach out to you to schedule your advising appointment. It is during your academic advising appointment where you will be advised on your first semester of classes along with an overview of how to register for classes.
No, you can sign up and complete Online Orientation before your Rowdy Ready requirements are complete. Signing up for and completing Online Orientation are actually two of your requirements on your Rowdy Ready checklist. However, it is highly recommended that you complete your Rowdy Ready items before you meet with your Academic Advisor. Requirements such as TSI or placement test (if applicable) can impact the classes you register for your first semester.
Within 2 weeks after you complete your Online Orientation, Academic Advising will send an email to your student email with instructions on how to schedule your advising appointment. If you are not contacted by Academic Advising, please email email@example.com.
You can log back into your ASAP account and click back into “Sign Up for Orientation” to take you back to your Orientation confirmation page. As long as your “edit” button is visible on your confirmation page, you can make updates to your reservation. If you signed up for additional in-person experiences, you have up to one week prior to your program date to make any changes. One week prior to your program date, the orientation sign up period will end and you will no longer be able to edit your reservation. Should your plans change, or an emergency arise, please reach out to the orientation at firstname.lastname@example.org. email@example.com Please note, your orientation fee payment is non-refundable, even if you no longer plan to attend UTSA.
Yes! Visit our Family Orientation page to learn more about our in-person and virtual Family Orientation options.
For students who are military-affiliated including active duty, veteran, guard/reserve and family members using their parent’s/spouse’s benefits, you can check out the Center for Military Affiliated Students and take advantage of the great resources they offer such as their getting started check-list and sign up for a benefits workshop today!
When you sign up for Orientation, you will be asked to pay your non-refundable orientation fee by credit card in order to confirm your orientation. Once registration is complete, a confirmation page will appear indicating your confirmed reservation and your non-refundable payment information. Please note that orientation is not supported through tuition dollars and your orientation fee must be paid at the time of Orientation Sign Up. The UTSA orientation fee supports the staffing, programming and technical costs of producing a quality orientation for our new students.
Orientation Fee: $150
There is no waiver for the orientation fee. PELL-eligible students (as determined by their FASFA submission) will have an option to defer their orientation fee at the time of Orientation Sign Up, in lieu of a credit card payment. Please note by deferring this fee, the fee will be applied to your student tuition & fee bill even if the student decides not to attend UTSA. Students who have extenuating circumstances can submit a request to defer the orientation fee by emailing firstname.lastname@example.org. Please allow 3-5 business days to review your requests. The decision will be sent via email once it has been made.